Please see below to read our answers to frequently asked questions. For any clarifications, please email us at info@taudrey.com or call 786.600.7009.  

taudrey is a handcrafted and personalized e-commerce-based company focused on making meaningful accessories while fostering a positive and encouraging environment for females. Always great with her hands and in love with all things feminine and sweet, Tiffany Dominguez started taudrey from her bedroom in 2009. Inspired by Audrey Hepburn, she fused her first name with Hepburn’s to launch a brand in celebration of the icon’s elegant mischief. Tiffany established a handcrafted and hand-personalized method her team takes great pride in today. Every piece is designed, crafted, personalized, and presented by the all-girl team (the #taudsquad) from their Miami showroom lovingly called “The Jewelry Box.” Offering no-fuss, dainty and versatile jewelry that can be personalized, taudrey encourages confidence and the celebration of life. Customers can tweak styles and customizations, freeing them of fashion barriers and size limitations. And through various options for meaningful personalization, pieces allow for the revel of personal growth and accomplishments, relationships and significant life moments. Women are freed to be empowered by sharing stories through sleek jewelry. In a world of machine-made abundance, restrictive price points and lengthy turnaround times for custom pieces, taudrey offers high-quality, handcrafted and meaningfully personalized accessories that are presented at affordable price points and delivered swiftly. Beyond jewelry, taudrey has created a female-empowerment culture. The growing #taudreygirl culture cultivates confidence, joy, self love, personal progress, and honesty. It’s one that promotes a strong sisterhood and gives women a fun community through which to find others who believe in themselves and the power of connections. Never identified by age, body type or even style preference, a #taudreygirl is strong, smart, filled with love, enjoys a good laugh, and understands the influence of meaningful relationships and accessories.
The majority of taudrey pieces are gold filled. Gold filled jewelry (offering a layer of gold-pressure bonded to another metal) is a quality and affordable alternative to solid gold. The metal is more durable and valuable than gold-plated items, this due to a higher consistency of the metal gold within the product. Gold filled pieces are tarnish resistant and should not turn when properly cared for. We additionally offer items in rose-gold filled, stainless steel and sterling silver, and present gold-plated accents on rare occasion. Individual product descriptions include such details.
After your order is placed, you will receive an order confirmation email with your order number. Our holiday-season fulfillment turnaround time is 7 to 10 business days, weekends not included. Each taudrey pretty is crafted and personalized by hand. You will receive an additional email, with a tracking number, once your pretty package is on its way.
Yes! Please select the “showroom pickup” option at checkout. You will receive an email when your order has been completed and is ready for pick up.
The Jewelry Box is located at 147 Alhambra Circle, Suite #240 in Coral Gables, FL. Hours: 10 a.m. to 6 p.m. Monday through Friday and 11 a.m. to 2 p.m. on Saturday. 
As long as you take proper care of your piece, no! See further below for our best care instructions.
Every piece of our puzzle is managed in-house by our all-female team. All manufacturing, assembling and personalizing is done within our Miami showroom, The Jewelry Box. And because nothing is mass-produced or outsourced, we’re able to ensure personalized service and a quick turnaround.
Yes! Please call our showroom (786.600.7009) or email info@taudrey.com. A team member will confirm if your desired item(s) can be rushed and if needed, process a small rush free.
Once the order has shipped, you will receive an additional email with your tracking number. All orders ship via USPS first class mail.
For bulk wholesale inquiries only, please email danielle@taudrey.com.
We want you to absolutely love your piece! You can exchange your piece for another item within 90 days of the purchase. An item can be fully refunded within 30 days of purchase. Please email info@taudrey.com and a team member will help. And you can check out our full policy here.
Yes! Please email info@taudrey.com and a #taudsquad member will help. And you can check out our full policy here.
Your credit card will be charged at the time your order is placed.
All major credit cards, as well as Apple Pay, Google Pay and Shopify Pay.
At this moment, we ship within the United States and to Canada..
Yes, of course. Include your desired chain length and/or size in the NOTE section during checkout. Please aim to be as specific as possible!
While all taudrey pretties are made with high-quality materials, it’s important to note that the pieces are dainty and therefore delicate. Additionally, the jewelry is not pure gold and can dull over time. However, the better you care for the piece, the longer it will last! Make sure to store your piece in a jewelry bag/pouch when not wearing, as this helps slow down the oxidation of the metals. Also, avoid putting your pretty piece in direct contact with chemicals, including hair products, lotions, perfumes, salt water, and chlorine. It’s best to also avoid showering with your piece. To increase shine, wipe your jewelry with a jewelry cloth and rubbing alcohol, or hand wash with fresh water and soap, and dry quickly.