FAQ
Please see below to read our answers to frequently asked questions. If, after reading, you still have questions, please feel free to email us at info@taudrey.com or call 786.600.7009.
The majority of our pieces are 18k gold filled. Gold filled jewelry is a great, as well as less expensive, alternative to solid gold and is a layer of gold-pressure bonded to another metal. It’s much more valuable than gold plated because of its higher consistency of the metal gold versus so many mixed metals. Gold filled is tarnish resistant and won’t rub off or turn colors. While most of our pieces are gold filled, we do have some gold plated pieces as well as aluminum, sterling silver, and copper. Each individual product description includes such details.
After your order is placed, you will receive a confirmation email with your order number. Our fulfillment turnaround time is approximately 5 to 7 business days (weekends not included), as each taudrey pretty is crafted and personalized by hand. You will receive an additional email with a tracking number once your package is on its way.
Yes! Of course. If you'd like to pick up your order rather than have it shipped, please select that option at checkout. We will contact you when your order is ready for pick up.
Our showroom is located at 147 Alhambra Circle, Coral Gables, FL 33134 Suite #212 and is open Monday through Friday from 10am to 6pm. We also are open Saturday from 11am to 2pm.
As long as you take care of your piece, no! That’s the best part. Make sure to store your piece in a jewelry bag in order to slow the oxidation of the metals. Also, avoid putting it in contact with chemicals, including hair products, lotions, perfumes, salt water and chlorine. Our pieces our handmade with love so it only makes sense to take care of them with love, right?
Every single piece is handcrafted in Miami, Florida. Tiffany Dominguez, the designer behind taudrey , takes pride in her handcrafted method. Each taudrey piece is made with lots of love and extreme attention to detail. And because Tiffany and her team make each item, with nothing mass-produced or manufactured out-of-house, taudrey is able to ensure personalized service and a quick turnaround.
While we are working to get this feature set up for you, if you’re interested in a rush processing time, please email info@taudrey.com.
After you place your order, you will receive a confirmation email with your order details. Once the order has shipped, you will get an additional email with the tracking number. All orders ship via USPS first class mail.
Yes. For wholesale inquiries, please email danielle@taudrey.com.
While each piece is handmade and personalized just for you, we want you to be happy! If for some reason, you wish to exchange your piece or return it for a full refund, you may do so within two weeks of receiving it. Please email info@taudrey.com if you wish to do so.
Yes, please email your repair request to info@taudrey.com and we will take care of that for you!
Your credit card will be charged at the time you place your order.
Visa, MasterCard, American Express, and Discover.
Yes, we most certainly can!
At the moment we do not ship internationally. We ship to the United States as well as Canada.
Yes, of course. If you would like to order a different chain length other than one of the options listed, please write your desired chain length in the NOTE box at checkout.
The majority of taudrey pieces are gold filled, however, we do additionally have designs in gold plated, rose-gold filled, aluminum, and sterling silver. While we do offer great quality, please remember the jewelry is not pure gold, so it can dull over time. However, the better you take care of your pieces, the longer they will last! We recommend storing your pieces in jewelry bags in order to slow the oxidation of the metals. Also, avoid putting your jewelry in contact with chemicals including hair products, lotions, perfume, salt water, and chlorine, and avoid showering with your pretties. To increase shine, wipe your jewelry with a soft cloth and rubbing alcohol or hand wash with fresh water and soap and dry quickly.
